Data Protection Policy

Our Commitment to Your Privacy

Transparent practices for trusted partnerships

Last Updated:January 12, 2026

Our Privacy Philosophy

At Brandbase Capsule, we prioritize your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you engage with our services.

This policy applies to all information collected through our website, services, and communications.

Information We Collect

Section 1

We gather information through various interactions:

  • Form submissions on our website
  • Quote requests and callback inquiries
  • Newsletter subscriptions
  • Direct communications via email, chat, or phone

The data collected may include:

  • Personal identification (name, email, phone)
  • Professional details (company name, role)
  • Project requirements and specifications
  • Technical data (IP address, browser information)
  • Usage patterns through analytics

We do not collect sensitive financial or government identification data unless explicitly required for service delivery—and only with your express consent.

How We Use Your Information

Section 2

Your information enables us to:

  • Facilitate effective communication
  • Deliver tailored services and solutions
  • Provide relevant updates (with your consent)
  • Enhance website functionality and user experience
  • Comply with legal and regulatory requirements

We maintain strict confidentiality and never sell or trade your personal data. Third-party tools are employed only when necessary, with robust data protection measures in place.

Data Protection & Security

Section 3

We implement comprehensive security protocols including:

  • Advanced encryption technologies
  • Secure server infrastructure
  • Regular security audits and updates
  • Strict access controls and authentication

While we employ industry-best practices, we recommend exercising caution when sharing sensitive information online.

Cookies & Tracking Technologies

Section 4

Our website utilizes:

  • Essential cookies for core functionality
  • Analytical cookies (Google Analytics)
  • Performance optimization cookies
  • Preference-based cookies

You retain full control over cookie preferences through your browser settings.

Third-Party Services

Section 5

We collaborate with trusted partners for enhanced service delivery:

  • Communication platforms (Calendly, email services)
  • Analytical tools (Google Analytics, Hotjar)
  • Project management systems
  • Cloud storage and backup solutions

All third-party providers are carefully vetted for compliance with data protection standards.

Your Data Rights

Section 6

You have the right to:

  • Access your personal information
  • Request data correction or updating
  • Withdraw consent for data processing
  • Request data deletion (subject to legal requirements)
  • Opt-out of marketing communications

To exercise these rights, contact our Data Protection Officer at privacy@brandbasecapsule.com.

Policy Updates

Section 7

We regularly review and update this policy to reflect:

  • Changes in regulatory requirements
  • Technological advancements
  • Evolving business practices
  • User feedback and industry standards

Significant updates will be prominently communicated through our website.

Contact Information

Section 8

For privacy-related inquiries or concerns:

Brandbase Capsule Pvt. Ltd.

Transforming Brands with Digital Excellence

Our dedicated team is committed to protecting your privacy and ensuring transparent data practices.

General Inquiries

info@brandbasecapsule.com

Phone

+91 98922 11456

Registered Office

Office #204, 2nd Floor, Gulmohar Complex, Near Pimpleshwar Temple, Goregaon Railway Station, Mumbai - 400063